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# HYLUK — TERMS OF SERVICE
### Effective Date: June 2026 | HYLUK LTD
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## OVERVIEW
Welcome to HYLUK.
The terms "we," "us," and "our" refer to HYLUK LTD, a company registered in England and Wales (Covent Garden, London, UK). HYLUK operates hyluk.com and all related content, features, tools, products, and services in order to provide you—the customer—with a premium shopping experience (the "Services"). Our store is powered by Shopify.
The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use our Services.
**Please read these Terms carefully.** They include important information about your legal rights, warranty disclaimers, and limitations of liability.
By visiting, interacting with, or purchasing from HYLUK, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.
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## SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your state, province, or country of residence.
To use our services—including browsing our store or making a purchase—you may be asked to provide personal information such as your email address, billing details, and shipping address. You confirm that all information you provide is accurate, current, and complete.
You are solely responsible for maintaining the security of your account credentials and all activity that occurs under your account. Account credentials may not be transferred, sold, or assigned to any other person.
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## SECTION 2 — OUR PRODUCTS
We have made every effort to represent our products accurately. However, colors and product appearance may vary depending on your device's screen settings and calibration. We cannot guarantee that your device's display will exactly reflect the true appearance of our products.
All product descriptions are subject to change at any time at our discretion. We reserve the right to discontinue any product and may limit quantities available to any individual, geographic region, or jurisdiction.
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## SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase. HYLUK reserves the right to accept or decline any order at its discretion. Your order is not accepted until we confirm it in writing. Payment must be received and processed before your order is confirmed.
Please review your order carefully before submitting. Once accepted, we may be unable to accommodate cancellation requests. If we cannot accept, modify, or must cancel an order, we will notify you at the email address provided at the time of purchase.
All purchases are subject to our Refund Policy (hyluk.com/policies/refund-policy).
You confirm that purchases made are for personal or household use and not for commercial resale or export.
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## SECTION 4 — PRICES AND BILLING
All prices are listed in US Dollars (USD) unless otherwise specified. Prices are subject to change without notice. The price applied to your order will be the price confirmed in your order confirmation email.
Unless expressly stated, listed prices do not include applicable taxes, shipping charges, or import/customs duties. Any applicable taxes will be displayed at checkout.
You agree to provide accurate and complete payment information. You confirm that:
- The payment information you provide is true and complete
- You are authorised to use the payment method provided
- Charges incurred will be honoured by your payment provider
- You will pay all charges at the posted price, including any applicable shipping and taxes
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## SECTION 5 — SHIPPING AND DELIVERY
Delivery timeframes are estimates and are not guaranteed. HYLUK is not liable for delays caused by shipping carriers, customs processing, weather events, or any circumstances outside our control.
Once your order has been dispatched and transferred to the carrier, risk of loss passes to you. Please refer to our Shipping Policy for estimated delivery times by region.
**Estimated delivery times:**
- USA & Canada: 8–9 business days
- United Kingdom: 9 business days
- Europe: 11 business days
- Rest of World: 12–20 business days
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## SECTION 6 — INTELLECTUAL PROPERTY
All content on hyluk.com — including but not limited to trademarks, brand identity, text, images, graphics, product photography, video, and audio — is owned by HYLUK LTD or its licensors and is protected by applicable intellectual property laws.
These Terms permit you to use our Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, publicly display, republish, download, store, or transmit any material from our Services without our prior written consent.
HYLUK's name, logo, product names, taglines, and designs are trademarks of HYLUK LTD. You must not use any HYLUK trademarks without our prior written permission.
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## SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools and integrations as part of our Services. These are provided "as is" and "as available" without warranties of any kind. HYLUK has no control over these tools and accepts no liability for your use of them. Use of any optional third-party tools is entirely at your own risk.
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## SECTION 8 — THIRD-PARTY LINKS
Our Services may contain links to third-party websites. HYLUK is not responsible for the content, accuracy, or practices of any third-party sites. Accessing third-party sites is at your own risk. We recommend reviewing the terms and policies of any third-party site before engaging with them.
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## SECTION 9 — RELATIONSHIP WITH SHOPIFY
HYLUK is powered by Shopify, which enables us to operate our online store. However, all sales and purchases are made directly with HYLUK LTD. Shopify is not a party to any transaction between you and HYLUK and is not responsible for any aspect of any purchase, including any injury, damage, or loss resulting from products sold. By using our Services, you expressly release Shopify and its affiliates from all related claims, damages, and liabilities.
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## SECTION 10 — PRIVACY POLICY
All personal information collected through our Services is handled in accordance with our Privacy Policy (hyluk.com/policies/privacy-policy). By using our Services, you confirm that you have read and understood our Privacy Policy.
As our store is hosted by Shopify, Shopify also collects and processes certain personal information related to your use of the Services. Please refer to Shopify's Privacy Policy for details.
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## SECTION 11 — FEEDBACK
If you submit ideas, suggestions, reviews, or other feedback to HYLUK, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute that feedback for any purpose, including improving our products and services.
You confirm that you own or have the rights to any feedback you submit and that it does not violate any third-party rights. HYLUK is under no obligation to maintain your feedback in confidence, compensate you for it, or respond to it.
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## SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be typographical errors, inaccuracies, or omissions on our site related to product descriptions, pricing, or availability. We reserve the right to correct any such errors and to change or update information at any time without prior notice—including after an order has been submitted.
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## SECTION 13 — PROHIBITED USES
You may only use our Services for lawful purposes. You may not use our services:
- For any unlawful or malicious purpose
- To violate any applicable laws or regulations
- To infringe on intellectual property rights of any party
- To harass, harm, or defame any individual or entity
- To transmit false or misleading information
- To send spam, junk mail, or unsolicited promotional material
- To impersonate any person or entity
- To collect or track personal information of others without consent
- To upload or transmit viruses or malicious code
- To scrape, extract, or reproduce any part of our Services without consent
We reserve the right to suspend or terminate your access to our Services at any time if these Terms are violated.
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## SECTION 14 — AUTOMATED AGENTS
This section applies if you use or deploy any automated software or agent to access, interact with, or use our Services.
No automated agent may access our Services unless it clearly identifies itself in all HTTP/HTTPS requests and operates in full compliance with our Terms. Agents must not conceal their nature, mimic human behavior, or circumvent any security or access measures we employ.
We reserve the right to limit or block automated access to our Services at any time and without notice.
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## SECTION 15 — TERMINATION
We may terminate your access to our Services at any time, without notice, at our sole discretion. All provisions of these Terms that by their nature should survive termination — including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, and Indemnification — will continue to apply.
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## SECTION 16 — DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, OR NON-INFRINGEMENT.
WE DO NOT GUARANTEE THAT USE OF OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO PARTS OF THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
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## SECTION 17 — LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, HYLUK LTD., ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES—INCLUDING LOST PROFITS, LOST REVENUE, OR LOSS OF DATA—ARISING FROM YOUR USE OF OUR SERVICES OR ANY PRODUCTS PURCHASED THROUGH THEM, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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## SECTION 18 — INDEMNIFICATION
You agree to indemnify and hold harmless HYLUK LTD, Shopify, and our respective affiliates, partners, officers, directors, employees, and service providers from any claims, losses, damages, liabilities, or expenses—including reasonable legal fees—arising from:
1. Your breach of these Terms of Service
2. Your violation of any applicable law or third-party right
3. Your access to or use of our Services
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## SECTION 19 — SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law. The remaining provisions of these Terms will remain in full force and effect.
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## SECTION 20 — WAIVER & ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and HYLUK LTD regarding your use of our Services.
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## SECTION 21 — ASSIGNMENT
You may not transfer or assign these Terms or any of your rights or obligations under them without our prior written consent. HYLUK LTD may transfer or assign these Terms at any time without notice.
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## SECTION 22 — GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. You and HYLUK LTD consent to the exclusive jurisdiction of the courts of England and Wales for any disputes arising from these Terms or your use of our Services.
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## SECTION 23 — CHANGES TO TERMS OF SERVICE
We reserve the right to update or replace any part of these Terms of Service at any time. The most current version will always be available at hyluk.com/policies/terms-of-service.
We will notify you of material changes in accordance with applicable law. Your continued use of our Services after any changes constitutes your acceptance of the revised Terms.
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## SECTION 24 — CONTACT INFORMATION
Questions about these Terms of Service should be directed to:
**HYLUK LTD**
Email: support@hyluk.com
Address: Covent Garden, London, WC2, United Kingdom
Company Registration: [ADD WHEN RECEIVED FROM 1STFORMATIONS]
VAT Number: [ADD WHEN APPLICABLE]
We aim to respond to all inquiries within 24 hours.
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*© 2026 HYLUK LTD. All rights reserved.*
*Registered in England and Wales.*