Datenschutzerklärung
HYLUK Privacy Policy
**Last updated: June 10, 2026**
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## We respect your privacy. Here's exactly what that means.
At HYLUK, we build products for people who value precision and intention. We apply that same standard to how we handle your personal information — clearly, responsibly, and with respect for your autonomy.
This Privacy Policy explains what information we collect when you visit our store, make a purchase, or interact with us, how we use it, and what rights you have over it. Please read it. It matters.
HYLUK operates this store and website, including all related information, content, features, tools, products, and services (the "Services"). Our store is powered by Shopify. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
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## 1. What Information We Collect
When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you. This does not include anonymized or de-identified data.
Depending on how you interact with us, we may collect:
**Contact details**
Your name, billing address, shipping address, phone number, and email address.
**Financial information**
Payment card details, financial account information, transaction details, and payment confirmations. We do not store full card numbers—payments are processed securely through our payment partners.
**Account information**
Your username, password, security questions, and account preferences.
**Transaction information**
Items you view, save, add to cart, purchase, return, exchange, or cancel. Your order and purchase history.
**Communications**
Any information you include when contacting us—support requests, questions, feedback.
**Device and usage information**
Your device type, browser, IP address, unique identifiers, and how you navigate and interact with our store.
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## 2. How We Collect It
We collect personal information from the following sources:
- **Directly from you** — when you create an account, place an order, or contact us
- **Automatically**—through cookies and similar technologies when you use our Services
- **From our service providers**—who collect or process information on our behalf
- **From third-party partners** — where permitted and relevant
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## 3. How We Use Your Information
We use your personal information only for clear, legitimate purposes:
**To fulfil your orders**
Processing payments, shipping products, managing returns and exchanges, and keeping you informed about your orders.
**To improve your experience**
Remembering your preferences, recommending relevant products, and personalizing your shopping experience.
**For marketing and communications**
Sending you emails, promotions, and relevant advertising—including retargeting based on items you've viewed or purchased. You can opt out at any time.
**For security and fraud prevention**
Protecting your account, securing transactions, and detecting any fraudulent or malicious activity.
**For customer support**
Responding to your questions and resolving any issues with your orders or account.
**For legal compliance**
Meeting our legal obligations, responding to lawful requests, and enforcing our Terms of Service.
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## 4. How We Share Your Information
We do not sell your personal information to third parties for their own commercial use. We may share your information in the following circumstances:
**With Shopify**
Our store is hosted by Shopify, which processes your information to provide and improve the services. See Shopify's Consumer Privacy Policy for full details.
**With service providers**
Third parties who support our operations—payment processors, fulfillment partners, cloud storage, data analytics, and customer support tools.
**With marketing partners**
To deliver relevant advertising and personalized content. Our partners operate under their own privacy policies. You may opt out of targeted advertising at any time using the link in Section 6.
**At your direction**
When you explicitly request or consent to us sharing your information — for example, to ship your order or connect a third-party integration.
**Within our corporate group**
With affiliates or as part of a business transaction such as a merger, acquisition, or restructuring.
**For legal reasons**
To comply with applicable law, respond to legal process, or enforce our terms and policies.
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## 5. Our Relationship with Shopify
HYLUK's store is hosted and powered by Shopify. Information you submit through our store is transmitted to and processed by Shopify and may be transferred to third parties located in countries other than your own for the purpose of providing and improving the Services.
Shopify may also use information from your interactions with our store, combined with data from other Shopify merchants, to provide enhanced features and services. In these cases, Shopify acts as the data controller for that processing.
To learn more or to exercise your rights over how Shopify uses your data, visit the [Shopify Privacy Portal](https://privacy.shopify.com/en).
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## 6. Your Rights and Choices
Depending on where you live, you may have some or all of the following rights regarding your personal information:
| Right | What it means |
|---|---|
| **Access / Know** | Request a copy of the personal information we hold about you |
| **Delete** | Request that we delete your personal information |
| **Correct** | Request corrections to inaccurate information |
| **Portability** | Receive your data in a transferable format |
| **Opt out of targeted advertising** | Direct us not to use your information for targeted ads based on your online activity |
| **Manage communications** | Unsubscribe from marketing emails at any time |
**If you reside in the UK or European Economic Area**, you also have the right to:
- Object to or restrict our processing of your information
- Withdraw consent at any time (without affecting the lawfulness of prior processing)
**To exercise any of these rights**, contact us at [support@hyluk.com](mailto:support@hyluk.com). We will respond in accordance with applicable law and will never discriminate against you for exercising your rights.
We may need to verify your identity before processing your request. You may also designate an authorized agent to act on your behalf, subject to verification.
**Global Privacy Control**
If you visit our store with the Global Privacy Control signal enabled, we will treat this as an opt-out request for the device and browser you are using. Learn more at [globalprivacycontrol.org](https://globalprivacycontrol.org/).
**Opt out of targeted advertising:** [Click here to opt out](#)
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## 7. Cookies and Tracking Technologies
We use cookies and similar technologies to remember your preferences, understand how you use our store, and deliver relevant content and advertising. You can manage your cookie preferences through your browser settings or through our cookie consent tool.
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## 8. Third-Party Links
Our store may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any personal information.
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## 9. Children's Privacy
Our services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.
As of the date of this Policy, we do not knowingly sell or share personal information of individuals under 16 years of age.
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## 10. Security and Data Retention
We take reasonable technical and organizational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security. We recommend using secure channels when communicating sensitive information.
We retain your personal information for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements—and no longer than that.
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## 11. International Data Transfers
Your information may be transferred to, stored in, or processed in countries outside where you live. When transferring data from the European Economic Area or the United Kingdom, we rely on recognized legal mechanisms—including the European Commission's Standard Contractual Clauses or equivalent UK frameworks—to ensure your information remains protected.
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## 12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and provide notice as required by applicable law. We encourage you to review this page periodically.
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## 13. Complaints
If you have concerns about how we handle your personal information, please contact us. If you reside in the EEA, you have the right to lodge a complaint with your local data protection authority. A list of EEA supervisory authorities is available [here](https://edpb.europa.eu/about-edpb/about-edpb/members_en).
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## Contact Us
For any questions about this Privacy Policy or to exercise your rights:
**Email:** [support@hyluk.com](mailto:support@hyluk.com)
For questions about how Shopify processes your data:
[https://privacy.shopify.com/en](https://privacy.shopify.com/en)
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*HYLUK is the data controller of your personal information for the purposes of applicable data protection law.*